/* ================= 服务问答 · 页面专属样式 ================= */
.page-faq {
  --faq-ink-soft: #4B5563;
  --faq-hair: rgba(14, 30, 58, .12);
  --faq-mist-soft: rgba(220, 230, 242, .55);
  background: var(--warm);
  color: var(--ink);
  font-family: var(--sans);
  line-height: 1.85;
  -webkit-font-smoothing: antialiased;
}

.page-faq a:focus-visible,
.page-faq summary:focus-visible {
  outline: 2px solid var(--amber);
  outline-offset: 2px;
  border-radius: 4px;
}

.page-faq .faq-chapter {
  scroll-margin-top: calc(var(--header-h) + 24px);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  isolation: isolate;
  padding-top: calc(var(--header-h) + 44px);
  padding-bottom: clamp(40px, 5.8vw, 76px);
  background: var(--deep);
  color: var(--on-dark);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  background-image: repeating-linear-gradient(115deg, rgba(242, 237, 228, .055) 0 1px, transparent 1px 13px);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  z-index: -1;
  top: -34%;
  right: -14%;
  width: 54vw;
  height: 54vw;
  max-width: 640px;
  max-height: 640px;
  border-radius: 54% 46% 38% 62% / 46% 52% 48% 54%;
  background: radial-gradient(circle at 38% 38%, rgba(217, 154, 43, .34), rgba(217, 154, 43, .05) 62%, transparent 74%);
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: clamp(28px, 4vw, 52px);
  align-items: end;
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 1.32fr) minmax(268px, .85fr);
  }
}

.page-faq .breadcrumbs {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 4px 10px;
  margin: 0 0 14px;
  padding: 0;
  list-style: none;
  font-size: 14px;
  color: rgba(242, 237, 228, .64);
}

.page-faq .breadcrumbs li + li::before {
  content: "/";
  margin-right: 10px;
  opacity: .5;
}

.page-faq .breadcrumbs a {
  color: rgba(242, 237, 228, .86);
  text-decoration: none;
  border-bottom: 1px solid rgba(242, 237, 228, .26);
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .breadcrumbs a:hover {
  color: var(--amber);
  border-color: var(--amber);
}

.page-faq .faq-hero .eyebrow {
  display: inline-block;
  margin: 0;
  padding: 4px 12px;
  font-family: var(--sans);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .18em;
  color: var(--amber);
  border: 1px solid rgba(217, 154, 43, .42);
  border-radius: var(--radius-pill);
}

.page-faq .faq-hero h1 {
  margin: 18px 0 0;
  font-family: var(--serif);
  font-weight: 900;
  font-size: clamp(28px, 4vw, 46px);
  line-height: 1.24;
  letter-spacing: -.012em;
  color: var(--on-dark);
}

.page-faq .faq-hero .lede {
  margin: 18px 0 0;
  max-width: 44ch;
  font-size: 16.5px;
  color: rgba(242, 237, 228, .8);
}

/* 首屏口径面板 */
.page-faq .faq-console {
  padding: clamp(18px, 2.3vw, 26px);
  background: rgba(242, 237, 228, .055);
  border: 1px solid rgba(242, 237, 228, .17);
  border-radius: var(--radius-panel);
}

.page-faq .faq-console__title {
  margin: 0 0 6px;
  padding-bottom: 12px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .14em;
  color: rgba(242, 237, 228, .62);
  border-bottom: 1px solid rgba(242, 237, 228, .14);
}

.page-faq .faq-console .console__row {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 14px;
  padding: 11px 0;
  border-bottom: 1px solid rgba(242, 237, 228, .1);
}

.page-faq .faq-console .console__row:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-console .console__key {
  font-size: 14px;
  color: rgba(242, 237, 228, .68);
}

.page-faq .faq-console .console__val {
  font-size: 16px;
  color: var(--amber);
  white-space: nowrap;
}

/* ---------- 主体两栏 ---------- */
.page-faq .faq-layout {
  padding-block: clamp(34px, 5vw, 66px) clamp(48px, 6.5vw, 92px);
}

@media (min-width: 1080px) {
  .page-faq .faq-layout {
    display: grid;
    grid-template-columns: 224px minmax(0, 1fr);
    gap: clamp(34px, 4.6vw, 68px);
    align-items: start;
  }
}

/* ---------- 章节目录 ---------- */
.page-faq .faq-toc {
  margin-bottom: 30px;
}

.page-faq .faq-toc .toc__title {
  margin: 0 0 10px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .18em;
  color: var(--grey);
}

.page-faq .faq-toc .toc__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0 0 6px;
  list-style: none;
  overflow-x: auto;
  scrollbar-width: thin;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-toc .toc__list > li {
  flex: 0 0 auto;
}

.page-faq .faq-toc .toc__link {
  display: block;
  padding: 8px 15px;
  font-size: 14px;
  font-weight: 500;
  color: var(--brand-blue);
  text-decoration: none;
  white-space: nowrap;
  background: var(--paper);
  border: 1px solid var(--faq-hair);
  border-radius: var(--radius-pill);
  transition: color var(--dur) var(--ease), border-color var(--dur) var(--ease), background-color var(--dur) var(--ease);
}

.page-faq .faq-toc .toc__link:hover {
  border-color: var(--amber);
  color: var(--amber-deep);
}

.page-faq .faq-toc .toc__link[aria-current="true"] {
  color: var(--warm);
  background: var(--brand-blue);
  border-color: var(--brand-blue);
}

.page-faq .faq-toc .toc__link[aria-current="true"]:hover {
  color: var(--warm);
  background: var(--brand-blue);
  border-color: var(--brand-blue);
}

@media (min-width: 1080px) {
  .page-faq .faq-toc {
    position: sticky;
    top: calc(var(--header-h) + 26px);
    margin-bottom: 0;
    max-height: calc(100vh - var(--header-h) - 56px);
    overflow: auto;
  }

  .page-faq .faq-toc .toc__list {
    display: block;
    overflow: visible;
    padding-bottom: 0;
    border-left: 2px solid var(--mist);
  }

  .page-faq .faq-toc .toc__list > li + li {
    margin-top: 2px;
  }

  .page-faq .faq-toc .toc__link {
    padding: 9px 10px 9px 16px;
    white-space: normal;
    line-height: 1.5;
    border: 0;
    border-left: 2px solid transparent;
    margin-left: -2px;
    border-radius: 0 var(--radius-sm);
    background: transparent;
    color: var(--faq-ink-soft);
  }

  .page-faq .faq-toc .toc__link:hover {
    color: var(--brand-blue);
    background: rgba(220, 230, 242, .5);
  }

  .page-faq .faq-toc .toc__link[aria-current="true"],
  .page-faq .faq-toc .toc__link[aria-current="true"]:hover {
    color: var(--brand-blue);
    background: rgba(217, 154, 43, .12);
    border-left-color: var(--amber);
    font-weight: 700;
  }
}

/* ---------- 章节 ---------- */
.page-faq .faq-flow {
  min-width: 0;
}

.page-faq .faq-chapter {
  padding-block: clamp(30px, 4vw, 46px);
  border-top: 1px solid var(--faq-hair);
}

.page-faq .faq-chapter:first-child {
  border-top: 0;
  padding-top: 0;
}

.page-faq .faq-chapter--mist {
  border-top: 0;
  border-radius: var(--radius-panel);
  padding-inline: clamp(20px, 3vw, 34px);
  background: linear-gradient(180deg, var(--faq-mist-soft), rgba(220, 230, 242, .18));
}

.page-faq .faq-chapter--mist + .faq-chapter {
  border-top: 1px solid var(--faq-hair);
  margin-top: clamp(30px, 4vw, 46px);
}

.page-faq .faq-chapter__head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  column-gap: 14px;
  margin-bottom: clamp(20px, 2.6vw, 30px);
}

.page-faq .faq-chapter__no {
  grid-row: 1 / span 2;
  padding-top: .45em;
  font-size: 14px;
  font-weight: 700;
  letter-spacing: .08em;
  color: var(--amber-deep);
}

.page-faq .faq-chapter__head h2 {
  margin: 0;
  font-family: var(--serif);
  font-weight: 900;
  font-size: clamp(22px, 2.7vw, 30px);
  line-height: 1.34;
  letter-spacing: -.008em;
  color: var(--brand-blue);
}

.page-faq .faq-chapter__intro {
  grid-column: 2;
  margin: 10px 0 0;
  max-width: 58ch;
  font-size: 16px;
  color: var(--faq-ink-soft);
}

/* ---------- 清单 ---------- */
.page-faq .faq-with-media {
  display: grid;
  gap: clamp(22px, 3vw, 34px);
  margin-bottom: clamp(24px, 3vw, 34px);
}

@media (min-width: 860px) {
  .page-faq .faq-with-media {
    grid-template-columns: minmax(0, 1.06fr) minmax(0, .94fr);
    align-items: start;
  }
}

.page-faq .faq-checklist {
  display: grid;
  gap: 12px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-checklist > li {
  display: grid;
  grid-template-columns: 26px minmax(0, 1fr);
  gap: 14px;
  padding: 15px 18px;
  background: var(--paper);
  border-left: 3px solid var(--amber);
  border-radius: var(--radius-sm);
  box-shadow: var(--shadow-1);
  transition: transform var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .faq-checklist > li:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-2);
}

.page-faq .faq-checklist__box {
  position: relative;
  width: 20px;
  height: 20px;
  margin-top: 7px;
  border: 1.5px solid var(--amber);
  border-radius: 6px 2px 6px 2px;
}

.page-faq .faq-checklist__box::after {
  content: "";
  position: absolute;
  left: 5px;
  top: 1px;
  width: 6px;
  height: 11px;
  border-right: 2px solid var(--ok);
  border-bottom: 2px solid var(--ok);
  transform: rotate(40deg);
}

.page-faq .faq-checklist h3 {
  margin: 0 0 4px;
  font-family: var(--sans);
  font-size: 16.5px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--brand-blue);
}

.page-faq .faq-checklist p {
  margin: 0;
  font-size: 15px;
  line-height: 1.78;
  color: var(--faq-ink-soft);
}

/* ---------- 图片 ---------- */
.page-faq .faq-shot {
  border-radius: var(--radius-card);
  overflow: hidden;
  box-shadow: var(--shadow-2);
}

.page-faq .faq-shot img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}

.page-faq .faq-chart {
  margin: 0 0 clamp(24px, 3vw, 34px);
  border-radius: var(--radius-card);
  overflow: hidden;
  box-shadow: var(--shadow-1);
}

.page-faq .faq-chart img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}

.page-faq .media-frame__caption {
  margin: 0;
  padding: 12px 18px 14px;
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--faq-ink-soft);
  background: var(--paper);
  border-top: 1px solid var(--faq-hair);
}

/* ---------- 折叠问答 ---------- */
.page-faq .faq-qa {
  display: grid;
  gap: 10px;
  margin-top: clamp(22px, 3vw, 30px);
}

.page-faq .faq-q {
  background: var(--paper);
  border: 1px solid var(--faq-hair);
  border-radius: var(--radius-sm);
  transition: border-color var(--dur) var(--ease), box-shadow var(--dur) var(--ease);
}

.page-faq .faq-q:hover {
  border-color: rgba(217, 154, 43, .5);
}

.page-faq .faq-q[open] {
  border-color: rgba(217, 154, 43, .6);
  box-shadow: var(--shadow-1);
}

.page-faq .faq-q summary {
  position: relative;
  padding: 15px 52px 15px 18px;
  font-size: 16.5px;
  font-weight: 700;
  line-height: 1.6;
  color: var(--brand-blue);
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-q summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q summary::after {
  content: "";
  position: absolute;
  right: 21px;
  top: 50%;
  width: 10px;
  height: 10px;
  border-right: 2px solid var(--amber-deep);
  border-bottom: 2px solid var(--amber-deep);
  transform: translateY(-72%) rotate(45deg);
  transition: transform var(--dur) var(--ease);
}

.page-faq .faq-q[open] summary::after {
  transform: translateY(-28%) rotate(-135deg);
}

.page-faq .faq-q .disclosure__body {
  padding: 0 20px 18px;
  font-size: 16px;
  color: var(--faq-ink-soft);
}

.page-faq .faq-q .disclosure__body p {
  margin: 0 0 10px;
}

.page-faq .faq-q .disclosure__body p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-q .disclosure__body a {
  color: var(--amber-deep);
  text-decoration: underline;
  text-underline-offset: 3px;
  text-decoration-thickness: 1px;
  transition: color var(--dur) var(--ease);
}

.page-faq .faq-q .disclosure__body a:hover {
  color: var(--coral-deep);
}

/* ---------- 时间轴 ---------- */
.page-faq .faq-timeline {
  position: relative;
  margin: 0 0 clamp(24px, 3vw, 32px);
  padding: 0;
  list-style: none;
}

.page-faq .faq-timeline::before {
  content: "";
  position: absolute;
  left: 7px;
  top: 10px;
  bottom: 14px;
  width: 2px;
  background: linear-gradient(180deg, var(--amber), rgba(217, 154, 43, .12));
}

.page-faq .faq-timeline .timeline__item {
  position: relative;
  display: grid;
  gap: 3px;
  padding: 0 0 26px 34px;
}

.page-faq .faq-timeline .timeline__item:last-child {
  padding-bottom: 0;
}

.page-faq .faq-timeline .timeline__item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 8px;
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--amber);
  box-shadow: 0 0 0 5px rgba(217, 154, 43, .16);
}

.page-faq .faq-timeline .timeline__num {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .08em;
  color: var(--amber-deep);
}

.page-faq .faq-timeline .timeline__body h3 {
  margin: 2px 0 5px;
  font-family: var(--sans);
  font-size: 17px;
  font-weight: 700;
  color: var(--brand-blue);
}

.page-faq .faq-timeline .timeline__body p {
  margin: 0;
  max-width: 56ch;
  font-size: 15.5px;
  color: var(--faq-ink-soft);
}

/* ---------- 五档赔付 ---------- */
.page-faq .faq-tiers {
  display: grid;
  gap: 14px;
  margin: 0 0 clamp(24px, 3vw, 32px);
  padding: 0;
  list-style: none;
}

@media (min-width: 720px) {
  .page-faq .faq-tiers {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 1180px) {
  .page-faq .faq-tiers {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

.page-faq .faq-tier {
  display: flex;
  flex-direction: column;
  padding: 20px 20px 22px;
  background: var(--paper);
  border: 1px solid var(--faq-hair);
  border-top: 4px solid var(--tier-color, var(--mist));
  border-radius: var(--radius-card);
  box-shadow: var(--shadow-1);
  transition: transform var(--dur) var(--ease), box-shadow var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .faq-tier--1 { --tier-color: var(--steel); }
.page-faq .faq-tier--2 { --tier-color: var(--amber); }
.page-faq .faq-tier--3 { --tier-color: var(--amber-deep); }
.page-faq .faq-tier--4 { --tier-color: var(--coral); }
.page-faq .faq-tier--5 { --tier-color: var(--coral-deep); }

.page-faq .faq-tier:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-2);
}

.page-faq .faq-tier__no {
  margin: 0 0 8px;
  font-size: 12.5px;
  font-weight: 700;
  letter-spacing: .14em;
  color: var(--tier-color, var(--grey));
}

.page-faq .faq-tier__name {
  margin: 0 0 12px;
  font-family: var(--serif);
  font-size: 21px;
  font-weight: 900;
  line-height: 1.3;
  color: var(--brand-blue);
}

.page-faq .faq-tier__when {
  margin: 0 0 10px;
  padding: 8px 12px;
  font-size: 14px;
  line-height: 1.65;
  color: var(--faq-ink-soft);
  background: rgba(220, 230, 242, .42);
  border-radius: var(--radius-sm);
}

.page-faq .faq-tier__what {
  margin: auto 0 0;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--ink);
}

.page-faq .faq-tier__what .num {
  font-family: var(--mono);
  font-size: 19px;
  font-weight: 700;
  color: var(--tier-color, var(--brand-blue));
}

/* ---------- 升级路径卡片 ---------- */
.page-faq .faq-stages {
  display: grid;
  gap: 14px;
  margin-bottom: clamp(22px, 3vw, 30px);
}

@media (min-width: 820px) {
  .page-faq .faq-stages {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

.page-faq .faq-stage {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 20px 20px 22px;
  background: var(--paper);
  border: 1px solid var(--faq-hair);
  border-radius: var(--radius-card);
  box-shadow: var(--shadow-1);
  transition: transform var(--dur) var(--ease), box-shadow var(--dur) var(--ease), border-color var(--dur) var(--ease);
}

.page-faq .faq-stage:hover {
  transform: translateY(-2px);
  border-color: var(--amber);
  box-shadow: var(--shadow-2);
}

.page-faq .faq-stage__tag {
  align-self: flex-start;
  margin: 0;
  font-family: var(--sans);
  font-size: 13px;
  font-weight: 700;
}

.page-faq .faq-stage .card__title {
  margin: 0;
  font-family: var(--serif);
  font-size: 19px;
  font-weight: 900;
  line-height: 1.4;
  color: var(--brand-blue);
}

.page-faq .faq-stage .card__body {
  margin: 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--faq-ink-soft);
}

.page-faq .faq-escalate-note {
  margin: 0;
  padding: 16px 20px;
  font-size: 15px;
  line-height: 1.8;
  color: var(--brand-blue);
  background: rgba(217, 154, 43, .1);
  border-left: 3px solid var(--amber);
  border-radius: var(--radius-sm);
}

.page-faq .faq-escalate-note p {
  margin: 0;
}

.page-faq .faq-escalate-note a {
  color: var(--amber-deep);
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-escalate-note a:hover {
  color: var(--coral-deep);
}

/* ---------- 结尾行动区 ---------- */
.page-faq .faq-cta {
  position: relative;
  padding-block: clamp(40px, 5.4vw, 72px);
  background: var(--brand-blue);
  color: var(--on-dark);
  overflow: hidden;
}

.page-faq .faq-cta::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(115deg, rgba(242, 237, 228, .05) 0 1px, transparent 1px 14px);
  pointer-events: none;
}

.page-faq .faq-cta__inner {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: clamp(22px, 3vw, 34px);
}

.page-faq .faq-cta__text h2 {
  margin: 0 0 10px;
  font-family: var(--serif);
  font-weight: 900;
  font-size: clamp(22px, 2.7vw, 30px);
  line-height: 1.34;
  color: var(--on-dark);
}

.page-faq .faq-cta__text p {
  margin: 0;
  max-width: 56ch;
  font-size: 16px;
  color: rgba(242, 237, 228, .78);
}

.page-faq .faq-cta__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-cta__actions .btn--ghost {
  color: var(--on-dark);
  border-color: rgba(242, 237, 228, .44);
}

.page-faq .faq-cta__actions .btn--ghost:hover {
  color: var(--deep);
  background: var(--on-dark);
  border-color: var(--on-dark);
}

.page-faq .faq-cta__actions .btn--urgent {
  color: var(--warm);
}

@media (min-width: 880px) {
  .page-faq .faq-cta__inner {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
  }

  .page-faq .faq-cta__actions {
    flex: 0 0 auto;
  }
}

/* ---------- 显现 ---------- */
@media (prefers-reduced-motion: no-preference) {
  .page-faq [data-reveal] {
    opacity: 0;
    transform: translateY(14px);
    transition: opacity .28s var(--ease), transform .28s var(--ease);
  }

  .page-faq [data-reveal].is-revealed {
    opacity: 1;
    transform: none;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq * {
    transition-duration: .01ms !important;
  }
}
<<<END>>>